Avinay Mishra

Technical Support Engineer with 3+ years of experience in application support, production support, API troubleshooting, SQL, and AWS cloud environments. Skilled in resolving production issues, monitoring applications using Datadog, API testing with Postman, and managing incidents through Jira and ServiceNow. Strong analytical and problem-solving abilities with hands-on experience in Linux, root cause analysis, and cross-functional collaboration to ensure high system availability and customer satisfaction.