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Ashfaq Masud

Ashfaq Masud

Customer Success Manager | Partnerships & Growth Specialist | Digital & AdTech | SaaS & MarTech

Bangladesh UTC+6
English
Fluent
Remote Exp.
< 1 Year
US Overlap
Async Only
Availability
Immediate
Experience
5 yrs

Customer Success leader with experience in B2B SaaS, digital solutions, and enterprise accounts. Skilled in driving adoption, boosting retention, and leading strategic engagements. Strong in team mentoring, escalation management, and delivering data-driven, white-glove experiences. Known for clear communication and cross-functional collaboration.

At a glance

Level Senior
Experience 5 years
Education Master's
Marketing
Looking for
Full-Time
Open to
Video Interview
Paid Trial
Background Check
NDA
Message Ashfaq — Coming Soon

Skills

Ads Management Advertising Ads Creation Artificial Intelligence Account Acquisition Account Retention Active Listening B2B Chat Support Content Management Customer Relationship Management Customer Service Customer Support Ecommerce Email Support English Speaking SaaS Sales Support Social Media Moderation Notion Salesforce Pipedrive Apollo LinkedIn Marketing Microsoft Dynamics 365

Membership Details

Member Since

June 28, 2026

Last Active

2 months ago