Aravind Seshachari

Knowledge & Content Management professional specializing in enterprise Knowledge Management, ITSM, ServiceNow and CMS tools, with expertise in KM and content strategy, governance, lifecycle management, taxonomy, content optimization, analytics, stakeholder engagement, and continuous improvement. Proven ability to strengthen knowledge findability, adoption, content quality, reuse, and self-service, delivering ~18% improvement in findability, ~15% higher knowledge adoption, and ~15–20% reduction in content redundancy. Experienced in building knowledgesharing culture, enabling shift-left support, and supporting AI-enabled KM initiatives that improve intelligent search. and knowledge reuse.