Amazon Connect Developer with Specialized in Contact flows, Lex and Integrations
Amazon Connect Engineer with 5+ years of experience designing, building, and supporting cloud-based contact center solutions. Currently working at HCL Technologies for client META, delivering production-grade Amazon Connect, Amazon Lex, and AWS Lambda solutions. Strong expertise in IVR design, contact flows, conversational AI, serverless backend integrations, and API-based system integrations.
Member Since
April 19, 2026
Last Active
6 months ago