Anush Hernandez

I provide administrative and CRM/database operations support—coordinating schedules and cross-team logistics, managing client and case records in systems such as Salesforce, HMIS, Beacon, and PIMS, and handling confidential information in strict compliance with protocols. 6+ years of experience in administrative operations, CRM/database management, and handling confidential records. Lead and train a 16-person administrative team across 10 Southern California locations, standardizing procedures and maintaining audit-ready CRM records in Salesforce, Beacon, and HMIS. Managed sensitive, confidential case files under strict legal protocols at the Los Angeles County District Attorney's Office, including redaction of protected information to safeguard victim identity. I'm looking for a fully remote, async-friendly role in CRM/Salesforce administration, virtual operations coordination, or executive/administrative support — ideally with an employer already set up to work with an OCONUS, Japan-based schedule.