Multilingual customer support specialist with 20+ years delivering exceptional service across fintech, banking, and global enterprises. Certified KYC Video Identification Officer with 2+ years conducting compliant identity verification for tier-1 crypto exchanges (Binance, Bitpanda, Bybit), achieving 100% resolution rate and 30%+ efficiency improvements while maintaining 100% EU AML/GDPR compliance. Fluent in 7 languages enabling seamless cross-cultural communication across European and global markets.
Member Since
February 18, 2026
Last Active
4 months ago
