Anthony Ian Chu

Dynamic and adaptable professional with over 10 years of diverse experience spanning public service, telecommunications, and 1.5 years as a licensed residential real estate agent. Combines an IT background (B.S. in Computer Science) with proven expertise as a CRA Taxpayer Services Agent and Shaw Support Specialist, specializing in high-volume customer care, Tier 1/2 technical troubleshooting, and complex inquiry resolution. A strong communicator and negotiator who leverages sharp problem-solving, active listening, and relationship-building skills to consistently deliver outstanding client experiences. Personal traits include being practical, realistic, results-oriented with natural head for business and technical supervising and development, a cooperative team player, strong interpersonal skills, effective communicator, adaptable, highly computer literate and willing to be trained.