Ansari Abdullah

Application Support Engineer with 5 years of experience in TELCO BI, Service Center Management, and Welcome Letter Automation applications. Skilled in production support, incident management, system monitoring, and handling critical issues to ensure smooth operations. Experienced in Oracle Data Integrator (ODI) and Oracle Business Intelligence Enterprise Edition (OBIEE), with strong SQL skills for data analysis and troubleshooting. Proficient in managing RFCs, supporting automated customer communication processes, and collaborating with cross-functional teams. Focused on system stability, performance optimization, and reliable application delivery.