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Ana Cass

Administrative Specialist | SaaS Training and Portal Administration | SOPs | Business Documentation | Specialized in Board/Committee Management | Excel, Budgeting and Financial Tracking | Project Coordination | Training, Learning and Instructional Design | Policies and Procedures

Canada UTC-5
English
Fluent
Remote Exp.
3+ Years
US Overlap
Full Overlap
Availability
Immediate

Hello! I am a Canadian senior level administrative professional with 5+ years in all-things top administrative support. My expertise includes email management, business documentation (communications, presentations, reports, communications, etc.), delivering policy documentation, advanced Excel budget tracking, streamlining administrative processes, created and delivered training for 100+ staff in SaaS/Case Management database, resources design, manuals, SOPs, e-learning, learning management systems (LMSs), training and development, and meeting management (scheduling, coordination, agendas, minutes, e-files package, e-archives). I cannot wait to showcase the quality of my work, skillset, and how I can support your organization.

At a glance

Level Senior
Education Master's
Business Administration and Human Resources
Looking for
Part-Time Contract Freelance
Open to
Video Interview
Paid Trial
Background Check
NDA
Message Ana — Coming Soon

Skills

Policy Writing Case Studies Writing Proofreading Administrative Support Attention to Detail AI Tools Calendar Management Documentation Email Management English Proficiency Executive Assistance Google Docs Google Sheets Google Slides Microsoft Excel Microsoft Outlook Microsoft Power Point Microsoft Word Note Taking Office and Administration Tech-Savvy Writing Credentialing Training and Development Instructional Design E-learning Budget Management Meeting Management Business Critical Thinking

Membership Details

Member Since

April 25, 2026

Last Active

2 months ago