Alicia Lara

Customer Success and Sales Professional with 14+ years of client-facing experience guiding customers from initial inquiry and needs discovery through enrollment, personalized service delivery, follow-up, and long-term relationship management. Experienced in high-ticket sales, personally managing inbound inquiries and closing qualified prospects through consultative discovery, needs assessment, solution recommendation,objection handling, and enrollment. Builds relationships that remain connected years after program completion, with clients returning periodically for maintenance sessions. Additional experience in commercial real estate sales includes 500+ outbound cold calls per day, prospect qualification, CRM pipeline management, client presentations, financial analysis, negotiation, listings and closing.