Alexander Grant Sekora

Results-driven automotive service professional with more than 10 years of experience in automotive operations, customer service, shop coordination, and team support. Proven ability to manage workflow in fast-paced service environments while maintaining strong communication between customers, technicians, parts departments, and management teams. Experienced in service advising, vehicle reconditioning coordination, warranty documentation, scheduling, inventory oversight, and repair prioritization. Additional experience includes leadership and customer-facing roles with AutoNation, Hertz, and towing and delivery operations throughout the Phoenix area. Demonstrates a consistent track record of delivering excellent customer service, handling sensitive documentation and payments, upselling products and services, and maintaining professionalism under pressure. Known for reliability, adaptability, and hands-on automotive knowledge, with a strong commitment to customer satisfaction, workplace safety, and efficient service operations.