Alex Ramsey

**Profile Description** Remote operations, research, and AI workflow professional with 9+ years of experience across logistics, live entertainment, hospitality, customer experience, and digital marketing projects. I specialize in turning complex processes into organized systems through research, KPI tracking, workflow improvement, documentation, and AI-assisted tools. At Amazon, I led operations supporting 50–100 associates, built Excel/Google Sheets reporting tools, improved operational visibility, reduced defects by 20%, reduced service misses by 40%, and supported a freight recovery program that recovered 2,700 pallets valued around $40M–$50M while contributing to an estimated $500K in annual savings. My background combines operations leadership, research, data analysis, digital marketing, and AI workflow development. I have experience with Google Sheets, Excel, Google Analytics, ChatGPT, Claude, Perplexity, Notion, Slack, Teams, Zoom, Canva, Adobe tools, and automation platforms like Zapier/Make/n8n. I am targeting remote roles in research operations, market research, AI operations, workflow coordination, digital marketing analytics, and program/project coordination where I can help teams organize information, analyze performance, document processes, and improve execution.