Albiona

Bilingual Spanish and English Customer Support Specialist with remote experience helping customers via phone, email, and live chat. I am skilled at resolving billing and technical issues, de-escalating complaints, and using CRM software to track customer interactions. I have a strong focus on customer satisfaction and clear communication. I am experienced with working in fast-paced, remote teams and I adapt quickly to new tools and workflows. Based in Tirana, Albania with full availability during US business hours. I am looking for a full-time remote customer support role where I can use my language skills to help customers and support team goals.