Al Huda Naeem

I am a Lahore-based customer experience specialist with 5+ years of hands-on experience in customer support, telesales, and lead generation across international BPO environments. What sets me apart is my BSc in Clinical Psychology. I don't just resolve issues, I understand the person behind every interaction. What I bring: Proven experience handling UK, GCC, and international clients across multiple industries Strong written and verbal communication in English Background in fast-paced BPO environments (Ocean Tech Global BPO, Mizo Solutions, Pkgame7) Ability to work independently, meet targets, and maintain high customer satisfaction Empathy-driven approach backed by academic training in human behavior Available for: Full-time remote roles | Customer Support | Customer Experience | Client Relations | Virtual Assistance 📍 Based in Lahore, Pakistan | ⏰ Available for UK, US & GCC time zones | 📧 hudamughal11@gmail.com