Aidan Welman

I am a remote professional with nearly 8 years of experience working independently in online education, supporting and communicating with 2,299 students throughout my teaching career. My experience has involved building strong ongoing relationships, managing bookings and schedules, responding to questions and concerns, resolving issues, providing clear written and verbal communication, and adapting my approach to different customer needs. Working remotely for many years has strengthened my ability to manage my own workload, stay organised, communicate consistently, and provide reliable support without direct supervision. I also have previous experience in customer service and call-centre environments, as well as property rental administration involving tenants, landlords, property listings, inspections, and lease administration. I am now looking to transition these transferable skills into a remote corporate role, particularly in customer support, customer experience, customer success, or administrative support. I am comfortable learning new systems and processes and am currently developing my knowledge of Salesforce to strengthen my understanding of modern customer-support and CRM environments. I bring strong English communication skills, patience, active listening, problem-solving, organisation, and extensive experience working with people in a remote setting.