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Adrian Nieves

Adrian Nieves

Results-Driven Customer Support | Proven Track Record in Efficiency & Client Satisfaction

Philippines
English
Fluent
Remote experience
1-3 years
US overlap
Full overlap
Availability
1 week notice
Experience
2 yrs
Compensation
$12k – $15k

Detail-oriented Customer Service Specialist with over 2 years of experience in high-volume ticketing, logistics support, billing resolution, and CRM management. Proven track record of optimizing remote workflows, including building custom Zendesk automations that reduced resolution time by 20%. Consistently maintains elite performance metrics, including a 94.15% QA score and 200 point daily productivity output in fast-paced remote environments.

At a glance

Level Junior
Experience 2 years
Education Bachelor's
Communication
Compensation $12,000 – $15,000/yr
$6/hr
Looking for
Full-time
Open to
Video Interview
Messaging coming soon

Skills

Customer Support Ecommerce Billing Zendesk Multitasking Administrative Support Data Entry CRM

Membership Details

Member Since

September 3, 2026

Last Active

2 months ago