Adnan Jawaid

Technical Support Team Leader and Senior IT Specialist with over 3 years’ experience driving digital transformation across multi-academy environments. Led the migration of six schools to a fully serverless cloud infrastructure, improving resilience, reducing on-site dependency, and streamlining support operations. Delivered large-scale AV and infrastructure projects, coordinating third-party vendors, managing rollouts, and ensuring rapid fault resolution. Experienced in cloud migration, endpoint management (Lightspeed MDM, DirectPrint.io, PaperCut), Active Directory, and multi-platform environments including Windows, macOS, iOS, Linux and ChromeOS. Strong background in VMware, Dell EMC storage and HPE Aruba networking. Proven leader who steps up during critical periods, manages workloads, motivates teams, and maintains high service standards under pressure. Now seeking a remote Technical Support Team Leader, Senior IT Support or IT Project Manager role where I can lead high-performing teams, strengthen cloud-first infrastructure, and deliver scalable, long-term technology solutions