Adebola

I’m a results-driven Executive Virtual Assistant and Customer Support professional with 5+ years of experience supporting customers, executives, and business operations in fast-paced environments. I specialize in administrative support, customer service, email and calendar management, CRM management, scheduling, documentation, and client communication. In my previous customer support role, I handled approximately 400–700 customer inquiries daily while maintaining a 95%+ customer satisfaction score, 80%+ first-contact resolution, 90%+ SLA compliance, and 95%+ quality assurance score. I was also trusted to train and onboard new team members. As an Executive Virtual Assistant, I supported multiple executives with day-to-day administrative tasks, helping them stay organized, productive, and focused on high-priority responsibilities. I’m comfortable working with tools such as Google Workspace, Microsoft Office, Canva, Notion, Asana, Trello, Monday.com, HubSpot, Zoho CRM, and Calendly. I’m currently seeking a fully remote opportunity where I can contribute my organizational, communication, customer service, and administrative skills to a growing team.