Adanoritsewor Tricia Pemu

I am a Customer-focused and results-driven professional with over 4 years of experience in customer service, procurement, healthcare support, and virtual assistance. Throughout my career, I have developed strong communication, problem-solving, and relationship-building skills by providing excellent customer experiences across pharmacy, hospital, and hospitality settings. My experience includes handling inbound and outbound calls, cold calling, appointment setting, resolving customer inquiries, managing schedules, maintaining accurate records, and supporting day-to-day administrative operations. I am confident using CRM systems, Google Workspace, Microsoft Office, and other remote collaboration tools to ensure efficiency and productivity. My healthcare and procurement backgrounds have strengthened my attention to detail, empathy, organizational abilities, and professionalism under pressure. I am currently seeking remote opportunities as a Customer Service Representative, Cold Caller, Appointment Setter, Virtual Assistant, Chat Support Representative, or Patient Coordinator, where I can contribute to business growth through exceptional customer service, effective communication, and a proactive approach while consistently meeting performance goals and building lasting client relationships.