Customer Success Manager | Payments, Integrations & iGaming | SaaS
Project and Customer Success leader with 8+ years of experience in payments, integrations, and SaaS environments. I take full ownership of projects from start to finish, managing scope, timelines, onboarding, and delivery while keeping teams aligned and focused on results. I’ve improved operational efficiency by 20%+, reduced onboarding time by 20%, increased vendor performance by up to 25%, and built processes that reduce support needs after launch. I work comfortably and effectively in fully remote environments, operating independently with minimal supervision and across time zones. My experience has given me highly transferable skills across operations, client management, implementation, and process improvement, allowing me to adapt quickly to new industries, products, and evolving business needs. I’m open to remote roles where I can drive impact, improve performance, and contribute to long-term growth.
Member Since
February 19, 2026
Last Active
11 days ago