Abhishek Patel

Customer and Technical Support professional with experience in L1 support, troubleshooting, customer communication, and product assistance. Experienced in supporting domains, DNS, email and Outlook configuration, SSL, hosting, WordPress, and basic cPanel-related issues. Skilled in resolving customer concerns through clear communication, remote troubleshooting, documentation, and escalation when required. Also familiar with Office 365, Windows, networking fundamentals, incident management, and service desk processes. Looking for opportunities in Technical Support, SaaS/Product Support, Customer Success, Customer Onboarding, Client Support, Service Desk, or Operations where I can use my existing support experience while continuing to develop my technical and customer-facing skills.