Abby Haines

Strong leadership experience in both professional and relaxed settings, alongside of 20+ years of experience in customer service and other client-facing roles. ​Results-oriented Inbound Sales Specialist with 1.5 years of experience in the telecommunications sector. Proven track record of exceeding monthly revenue targets by leveraging advanced objection-handling and strategic upselling techniques. Expert at transforming inbound inquiries into long-term customer relationships through consultative selling. Adept at navigating complex customer needs to deliver tailored service packages that drive both revenue and loyalty. I excel at overcoming resistance with empathy and product expertise. Committed to exceeding organizational goals while maintaining a "customer-first" approach that reduces churn and increases lifetime value. Reliable, detail-oriented Program Coordinator in the mental health field with experience evaluating cost effectiveness, streamlining daily operation processes and supervising employees. Coordinating customer care, creating customer based service plans, and working to improve the lives of individuals with mental health diagnosis and recovery. Bartender with 6 years of experience enhancing customer services and preparing mixed drinks. Talented professional recognized by peers for my effective multitasking and communication skills. Creative Photographer offering expertise in sales and marketing, customer service, product promotion, administrative processes, and project management. Delivering outstanding skills in portrait, event, landscape, and product photography, identifying client needs and providing innovative suggestions. Collaborating with decision-makers at all organizational levels. Delivering key presentations and building productive relationships to increase revenue and book of business. Self-motivated professional successful in seizing viable opportunities for expansion and innovation.