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AI Summary
The consultant will architect, design, and automate I2C processes while managing integrations across billing systems and external collections. They are responsible for monitoring production instances, identifying issues, and delivering cross-functional projects through sprint cycles.
This is a remote position.
Skill set (Must have): Zuora Billing, Collections - Good knowledge of Zuora billing, customer and payment management,
Must have worked on integrations around Zuora with Salesforce, Zuora APIs, Payment Gateways, and Avalara.
Hands-on Zuora workflow experience is required to automate new workflows and enhance the existing ones.
Good understanding of the Zuora platform, Zuora Admin, Zuora objects, and APIs.
Should be able to deliver with minimum hand - holding.
Skill set (Good to have) : Zuora Revenue
Duties & responsibilities
Ability to perform checks and monitoring the critical processes in production instances and proactively identify the issues and fix them
Partner with process owners to define and benchmark operational KPI and to automate the delivery of KPI dashboards
Architect, design, document, configure, deliver and automate in areas of I2C in various applications like billing systems, external collections team.
Proficient in process and solution engineering, managing and delivering cross functional multiple projects and integrations with advanced presentation skills and authoritative communications
Manage KLO, upgrades, stories in sprint delivery
Architect and design cross-functional requirement sessions to elicit, document and analyze business requirements and functional specifications. Includes identifying unspoken or conflicting requirements and challenging the norm.
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