Provide ongoing AMS support for Workday Adaptive Planning and Finance modules across multiple client accounts. Configure and optimize models, reports, and business processes while acting as a trusted advisor to customers.
JOB SUMMARY:
We are looking for a skilled and experienced Workday Adaptive Planning & Finance Consultant to join our Application Management Services (AMS) team. This is a dual-expertise role that requires strong hands-on capabilities in both Workday Adaptive Planning and Workday Financial Management (FINS), as the successful candidate will be expected to support multiple client accounts across both areas within the AMS function.
The ideal candidate is someone who takes ownership of their responsibilities, builds strong client relationships, and can work independently with minimal supervision while collaborating effectively within a team environment.
JOB RESPONSIBILITIES
- Provide ongoing AMS support for Workday Adaptive Planning and Workday Finance modules across multiple client accounts
- Troubleshoot, resolve, and manage support tickets related to Adaptive Planning and FINS configurations
- Configure, maintain, and optimize Workday Adaptive Planning models, reports, and workflows
- Support Workday Finance business processes including General Ledger, Accounts Payable, Accounts Receivable, and related modules
- Collaborate with the AMS team to ensure consistent service delivery and high client satisfaction
- Build and maintain strong relationships with AMS customers — acting as a trusted advisor and point of contact
- Identify opportunities to grow and expand AMS customer relationships
- Enforce AMS best practices and standards across all client engagements
- Manage multiple support workstreams simultaneously with strong time management and prioritization
- Communicate effectively with clients and internal stakeholders on issue resolution, updates, and recommendations
JOB QUALIFICATIONS:
- Proven hands-on experience with Workday Adaptive Planning — model building, planning, forecasting, and reporting
- Strong experience with Workday Financial Management (FINS) — business process configuration, GL, AP, AR, and related areas
- Experience working in an AMS or managed services environment is highly preferred
- Solid understanding of Workday Business Processes and configuration best practices
- Excellent time management skills — ability to manage multiple client accounts and priorities simultaneously
- Strong communication skills — written and verbal, with the ability to convey technical information clearly to both technical and non-technical stakeholders
- Ability to take ownership of assigned areas and work with minimal supervision
- Client-facing experience with a track record of building and maintaining strong relationships
- Workday Adaptive Planning certification — strongly preferred / required
- Workday FINS certification — strongly preferred / required
- Consultant or Senior Consultant level experience
- Bachelor's degree in Finance, Accounting, Business, Information Technology, or related field