WFH - Customer Service Rep

We are looking for reliable and people-focused individuals to join our remote team. This role is centered on providing helpful support to clients who have requested information about available benefit options. You will help create a smooth and professional experience by answering questions, confirming details, scheduling appointments, and guiding clients through the next steps. What the Role Looks Like You will communicate with clients by phone, email, text, and online platforms. Your focus will be to provide clear information, stay organized, and make sure every client receives timely and professional support. Main Duties Connect with individuals who requested information Answer general questions in a clear and friendly way Schedule and confirm virtual appointments Follow up with clients when needed Update client information and keep records accurate Send appointment reminders Assist with basic online forms and next steps Support a positive client experience Take part in training and team meetings What You Can Expect Fully remote work Training and ongoing support Weekly pay Flexible schedule options Supportive team environment Growth and advancement opportunities Long-term career potential Ideal Candidate Friendly and professional Strong communication skills Organized and dependable Comfortable speaking with clients by phone or video Able to work independently from home Comfortable using basic computer systems Willing to learn and follow a structured process This opportunity is ideal for someone who enjoys helping people, staying organized, and providing great service in a remote work environment.