Virtual Health Clinician - Registered Nurse (Remote)

Work from Home | Australia-Wide | Night Shift

Are you an experienced Registered Nurse with a background in acute care, emergency nursing, or complex primary health care?

We're seeking skilled clinicians to join our Digital Health team and support Australians to access the right care, at the right time, through the Healthdirect Helpline. 

These are dedicated night-shift opportunities, offering flexible working hours within our overnight service periods. This is an exciting opportunity to apply your clinical expertise in a telehealth environment while making a meaningful contribution to healthcare delivery across Australia.

About the Role

As a Digital Health Clinician, you will provide telephone-based clinical assessment, triage, and health advice for a wide range of presentations, including:

• Acute and sub-acute health concerns

• Mental health presentations

• Health information and advice enquiries

• Adult and paediatric presentations

Using your clinical judgement and assessment skills, you will determine the most appropriate course of action for each caller, including self-care advice, escalation, or referral to suitable healthcare services.

Key Responsibilities

• Conduct comprehensive telephone triage and clinical assessments

• Provide evidence-based health advice across diverse age groups and clinical presentations

• Identify clinical risk and determine urgency of care requirements

• Recommend and facilitate appropriate care pathways

• Refer callers to healthcare services including General Practitioners, Urgent Care Clinics, Virtual Emergency Departments, and other relevant services

• Support safe and effective healthcare decision-making through high-quality clinical assessments

This is a fully remote position, enabling you to work from home while contributing to a nationally significant health service.

Key Details

• Full-time and part-time opportunities available

• Minimum commitment of 0.4 FTE (32 hours per fortnight)

• Flexible shift lengths, minimum shift length 4 hours

• Available contract hours :

  • 2200hrs to 0800hrs AEST

  • 2100hrs to 0700hrs AEST

• Initial contract until 30 June 2027

• Fully remote working arrangement

Training & Onboarding

• Comprehensive paid training provided

• Availability to attend two weeks of full-time training (Monday to Friday) is mandatory

• Training must be successfully completed prior to undertaking independent clinical shifts

About You

You are a confident and experienced Registered Nurse with a strong foundation in acute, emergency, or complex primary care settings. You are comfortable making clinical decisions in situations where recognising deterioration, managing risk, and escalating care are routine aspects of practice.

Essential Requirements

• Current unrestricted AHPRA registration as a Registered Nurse

• Minimum four years, full-time equivalent post-graduate Registered Nurse experience in acute are, emergency, critical care or complex primary health care (within the last five years)

• Demonstrated critical thinking and sound clinical judgement in fast-paced or unpredictable clinical environments

• Excellent communication and interpersonal skills

• Strong computer literacy and confidence using digital health platforms and clinical systems

• Residence within Australia

Desirable Experience

• Mental health assessment and support

• Experience across both adult and paediatric patient populations

• Telehealth or virtual care experience

Why Join Us?

• Build your expertise in one of Australia's fastest-growing healthcare delivery models

• Make a real impact through urgent care and clinical triage services

• Join a supportive, collaborative team of experienced clinicians

• Help reduce pressure on emergency departments by connecting patients with the right care at the right time

• Enjoy the flexibility and convenience of working from home anywhere in Australia

• Contribute to a nationally recognised service dedicated to improving access to healthcare

Apply Today

If you're looking for a rewarding nursing role that offers flexibility, purpose, and the opportunity to make a genuine difference, we'd love to hear from you.

Applications will be reviewed as they are received, so we encourage you to apply early.

For enquiries, please contact: 
Andrian Publico  
Culture and Performance Support Officer 

We are an equal opportunity employer and encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTQI+ people, veterans, and people living with disabilities. As a veteran-owned business, we also welcome ADF veterans with relevant clinical experience. 

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