VIP Experience Coordinator

About the Opportunity

We are seeking organized, service-driven individuals to join our remote team as VIP Experience Coordinator. In this role, you will help create seamless, personalized vacation experiences by assisting clients with research, coordinating requested services, and managing important details throughout the planning process.

This position is ideal for individuals who enjoy delivering attentive service, staying organized, and helping clients feel confident about their arrangements. Previous travel-industry experience is not required. Training and continued educational resources are provided.

Key Responsibilities

• Learn about each client's destination interests, preferred dates, vacation style, budget, priorities, and unique requests.
• Identify and compare premium accommodations, cruises, transportation, tours, excursions, activities, and other experience options using approved supplier resources.
• Coordinate selected arrangements and keep confirmations, schedules, reservation information, and itinerary details organized and current.
• Maintain proactive communication with clients by sharing updates, answering planning questions, following up on outstanding items, and assisting with routine adjustments.
• Review important details for accuracy, monitor deadlines, maintain complete client records, and continue developing knowledge of destinations and supplier offerings.

What You Can Expect

• Fully remote opportunity with flexible part-time and full-time scheduling
• Comprehensive onboarding and training for individuals new to the industry
• No previous professional travel experience required
• Continued team guidance and access to educational resources
• Destination and supplier learning opportunities
• Opportunities to strengthen client relations, research, communication, and coordination skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition opportunities
• Qualifying travel discounts and industry-related benefits
• Collaborative virtual team environment

Qualifications

• Excellent written and verbal communication skills
• Professional and attentive approach to client service
• Strong organizational skills and careful attention to detail
• Ability to provide personalized support and manage client expectations
• Comfortable researching, reviewing, and comparing multiple options
• Ability to balance several client requests, follow-ups, and deadlines
• Willingness to learn digital systems, supplier platforms, and new processes
• Reliable follow-through and strong time-management abilities
• Adaptable and resourceful when client needs or arrangements change
• Self-motivated and capable of working independently
• Basic computer proficiency and dependable internet access
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying regions