Vacation Planning Consultant

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are seeking enthusiastic, customer-focused individuals to join our remote team as Vacation Planning Consultant. In this role, you will work directly with clients to understand what they are looking for in a getaway and help turn those ideas into organized vacation plans.

You will assist with a variety of experiences, including all-inclusive resorts, cruises, family vacations, romantic escapes, group trips, tours, weekend getaways, and international destinations. Your role will combine client communication, vacation research, coordination, and ongoing planning support.

No previous travel industry experience is required. Training, destination education, supplier resources, and continued support are provided.

Responsibilities

• Consult with clients about their vacation goals, dates, interests, and spending preferences
• Research destinations and experiences that fit individual traveler requests
• Compare resorts, hotels, cruises, tours, transportation, excursions, and vacation packages
• Prepare personalized vacation options for clients to consider
• Explain package inclusions, accommodations, available promotions, and reservation requirements
• Help clients coordinate accommodations, transportation, activities, and other selected services
• Complete reservation-related tasks using approved supplier platforms
• Organize booking confirmations, itinerary information, and important trip details
• Track upcoming deadlines and follow up when additional information is needed
• Review reservations carefully to ensure names, dates, and selected services are accurate
• Assist with routine questions, modifications, and special requests
• Keep clients informed throughout the planning and preparation process
• Maintain organized records of client preferences, communications, and reservations
• Stay knowledgeable about destination updates, supplier offerings, and vacation opportunities
• Deliver personalized service that supports client satisfaction and long-term relationships

Qualifications

• Enjoy helping people plan meaningful experiences
• Have strong written and verbal communication skills
• Demonstrate excellent customer service
• Are organized and attentive to details
• Can research and compare information effectively
• Manage time, responsibilities, and follow-ups independently
• Are comfortable working in a remote environment
• Have basic computer, email, and internet skills
• Are willing to learn reservation technology and supplier resources
• Are dependable, self-motivated, and eager to develop new skills
• Are at least 18 years of age
• Reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying regions

Training & Professional Development

• Structured onboarding and introductory training
• Vacation planning and destination education
• Client communication and service training
• Supplier and reservation platform resources
• Travel product education
• Professional certification opportunities
• Ongoing coaching and team guidance
• Continued learning and professional development

Opportunity Highlights

• Fully remote opportunity
• Flexible full-time or part-time scheduling
• Beginner-friendly with no previous industry experience required
• Access to established suppliers and professional planning resources
• Continued destination and supplier education
• Travel-related discounts and industry benefits where applicable
• Experience with resorts, cruises, family vacations, groups, tours, romantic getaways, and international destinations
• Opportunities to strengthen planning, research, communication, and customer-service skills