Vacation Planning Associate

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

About the Opportunity

We are looking for organized, motivated individuals who enjoy researching destinations, working with customers, and bringing vacation ideas together. As a Vacation Planning Associate, you will help clients sort through available choices and coordinate the details for vacations that match their interests, timeframe, and budget.

Planning requests can include all-inclusive resorts, cruises, family vacations, couples getaways, group trips, tours, special occasions, and international destinations.

What You'll Do

• Learn about each client's vacation goals, preferred dates, budget, and interests
• Research destinations and experiences based on individual requests
• Locate suitable hotels, resorts, cruises, transportation, tours, and activities
• Review available options and identify choices that meet client priorities
• Prepare vacation recommendations and explain relevant details
• Help clients select services that fit their plans
• Coordinate requested arrangements through approved supplier resources
• Check traveler names, dates, and reservation information for accuracy
• Organize confirmations and other important vacation details
• Monitor deposits, final balances, and planning deadlines
• Follow up on pending client decisions or required information
• Provide updates as arrangements are completed
• Assist with general questions and routine reservation changes
• Maintain accurate client and planning records
• Continue building destination and supplier knowledge

What We're Looking For

• Strong communication and customer service skills
• Organized and able to manage detailed information
• Comfortable researching destinations and comparing options
• Careful attention to accuracy and deadlines
• Ability to manage multiple client requests and follow-ups
• Dependable and comfortable working independently
• Basic computer, email, and internet proficiency
• Willingness to learn online reservation systems and supplier platforms
• Reliable internet connection and compatible device
• Self-motivated and open to continued learning
• Must be at least 18 years old
• Must reside in the United States, United Kingdom, Spain, Mexico, Australia or another qualifying regions

Training & Learning Resources

• Vacation research and planning techniques
• Client consultations and communication
• Supplier and reservation platforms
• Destination and vacation product knowledge
• Booking procedures and client support
• Professional certification opportunities
• Continued skill development and industry education

Position Benefits

• Fully remote opportunity
• Flexible part-time or full-time scheduling
• Beginner-friendly training
• No prior industry experience required
• Access to established supplier and professional resources
• Opportunities to develop planning, research, communication, customer service, and sales skills
• Travel-related discounts and industry benefits where applicable
• Continued professional development and virtual team resources