Vacation Experience Coach

Overview
We are looking for a detail-oriented, service-driven Vacation Experience Coach who loves planning memorable getaways and providing exceptional client care. This role guides clients through the full planning process, from inspiration to booking to post-trip support. If you enjoy helping others create unforgettable experiences and want the flexibility to work from anywhere, this is a strong fit.

Key Responsibilities
Consult with clients to understand their vacation goals, preferences, and budget.
Research destinations, resorts, cruises, tours, and experiences that match client needs.
Build custom itineraries that maximize value, comfort, and enjoyment.
Manage bookings, confirmations, payments, and schedule changes through approved systems.
Maintain accurate client records and follow established workflows.
Provide timely updates, reminders, and support before, during, and after travel.
Stay current on supplier trainings, promotions, and destination updates.
Deliver a high-touch, concierge-level service that elevates the client experience.
Participate in team trainings, coaching sessions, and optional professional development.

Requirements
Strong communication skills and a passion for helping people.
Basic computer proficiency: email, spreadsheets, online portals, and social platforms.
Comfortable learning new software and booking systems.
Excellent organization, attention to detail, and follow-through.
Ability to work independently and manage your own schedule.
A customer-focused mindset and problem-solving attitude.
Willingness to complete supplier certifications and ongoing training.

What You Gain
Remote-first flexibility so you can work from any location.
Access to industry trainings, tools, and preferred supplier partners.
Opportunities to grow your portfolio through high-value bookings.
A supportive team environment with mentorship and ongoing development.
The ability to build a rewarding business centered on unforgettable client experiences.