Travel Program Advisor

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Opportunity Overview

Do you enjoy helping people, organizing experiences, and providing exceptional service? We are expanding our remote team and looking for enthusiastic individuals to join us as Travel Program Advisors.

In this role, you will work closely with clients to help them explore travel opportunities, evaluate vacation options, and coordinate personalized travel experiences. You'll assist travelers throughout the planning process, ensuring they have the information, resources, and support needed to create memorable journeys.

From all-inclusive resorts and cruises to family vacations, group travel, and international adventures, you'll help clients find travel experiences that align with their interests, schedules, and budgets.

No prior travel industry experience is required. We provide comprehensive training, ongoing mentorship, and professional development resources to help you succeed.

Responsibilities

• Connect with clients to understand their travel goals, interests, and preferences
• Research destinations, accommodations, cruises, tours, and vacation packages
• Present tailored travel recommendations based on client needs and budget considerations
• Assist with coordinating travel arrangements, including lodging, transportation, activities, and excursions
• Provide guidance and support throughout the planning and reservation process
• Communicate professionally through phone, email, and virtual communication platforms
• Collaborate with supplier partners to confirm reservations and travel details
• Maintain accurate records of client information, itineraries, and booking updates
• Stay informed about destination developments, travel trends, and promotional opportunities
• Deliver a high level of customer service from initial inquiry through trip confirmation

Qualifications

• Interest in customer service, hospitality, travel, sales, or client-focused roles
• Strong communication and relationship-building skills
• Excellent organizational abilities and attention to detail
• Ability to manage multiple responsibilities in a remote environment
• Comfortable using computers, web-based systems, and digital communication tools
• Self-motivated, dependable, and eager to learn
• Strong problem-solving and time-management skills
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another approved hiring region

What We Offer

• 100% remote opportunity
• Flexible scheduling options
• Comprehensive onboarding and training program
• Ongoing mentorship and professional development
• Access to travel supplier partnerships and booking resources
• Travel incentives, discounts, and industry-related perks
• Opportunities for career advancement and leadership growth
• Supportive and collaborative virtual team culture
• Valuable experience in customer relations, travel planning, sales support, and business development