The Travel Experience Specialist connects with clients to understand their vacation needs and researches travel options including resorts, cruises, and activities. They are responsible for coordinating all travel arrangements, managing bookings, and providing ongoing support throughout the planning process.
About the Role
We are expanding our remote team and looking for motivated individuals who enjoy helping others plan enjoyable and well-organized vacations. As a Travel Experience Specialist, you will work with clients to explore vacation possibilities, coordinate selected arrangements, and provide support throughout the planning process.
Training, supplier education, and ongoing resources are provided to help you learn the role.
What You'll Do
- Connect with clients to understand their vacation interests, preferred dates, priorities, and budget
- Research destinations, resorts, hotels, cruises, transportation, tours, and activities
- Identify and present options that match individual client requests
- Coordinate accommodations, transportation, activities, and other travel services using approved platforms
- Provide confirmations, itinerary details, schedules, and important trip information
- Assist with reservation changes, special requests, and routine booking questions
- Review travel arrangements for accuracy and follow up on outstanding details
- Maintain organized client information and reservation records
- Stay informed through supplier education and destination training
What You'll Receive
- Fully remote opportunity
- Flexible part-time and full-time scheduling
- Beginner-friendly onboarding and training
- No previous travel-industry experience required
- Ongoing team support and guidance
- Supplier and destination education
- Professional development and growth opportunities
- Performance-based incentives and recognition
- Qualifying travel discounts and industry benefits
- Collaborative virtual team environment
Qualifications
- Strong written and verbal communication skills
- Friendly and customer-focused approach
- Strong organization and attention to detail
- Ability to manage multiple responsibilities and deadlines
- Comfortable researching information and learning digital platforms
- Dependable, resourceful, and willing to learn
- Ability to work independently in a remote environment
- Basic computer proficiency and reliable internet access
- Must be at least 18 years of age
- Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved region