The Travel Experience Specialist connects with clients to understand their vacation needs and researches travel options including resorts, cruises, and activities. They are responsible for coordinating all travel arrangements, managing bookings, and providing ongoing support throughout the planning process.
About the Role
We are expanding our remote team and looking for motivated individuals who enjoy helping others plan enjoyable and well-organized vacations. As a Travel Experience Specialist, you will work with clients to explore vacation possibilities, coordinate selected arrangements, and provide support throughout the planning process.
Training, supplier education, and ongoing resources are provided to help you learn the role.
What You'll Do
Connect with clients to understand their vacation interests, preferred dates, priorities, and budget
Research destinations, resorts, hotels, cruises, transportation, tours, and activities
Identify and present options that match individual client requests
Coordinate accommodations, transportation, activities, and other travel services using approved platforms
Provide confirmations, itinerary details, schedules, and important trip information
Assist with reservation changes, special requests, and routine booking questions
Review travel arrangements for accuracy and follow up on outstanding details
Maintain organized client information and reservation records
Stay informed through supplier education and destination training
What You'll Receive
Fully remote opportunity
Flexible part-time and full-time scheduling
Beginner-friendly onboarding and training
No previous travel-industry experience required
Ongoing team support and guidance
Supplier and destination education
Professional development and growth opportunities
Performance-based incentives and recognition
Qualifying travel discounts and industry benefits
Collaborative virtual team environment
Qualifications
Strong written and verbal communication skills
Friendly and customer-focused approach
Strong organization and attention to detail
Ability to manage multiple responsibilities and deadlines
Comfortable researching information and learning digital platforms
Dependable, resourceful, and willing to learn
Ability to work independently in a remote environment
Basic computer proficiency and reliable internet access
Must be at least 18 years of age
Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved region
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