Consult with clients to research and plan personalized vacation experiences, including coordinating bookings for accommodations and transportation. Manage travel itineraries and provide ongoing support and communication to clients from planning through departure.
About the Role
Are you someone who enjoys helping others turn vacation ideas into unforgettable experiences? We are seeking motivated, organized, and customer-focused individuals to join our expanding remote team as Travel Experience Advisor.
As a Travel Experience Advisor, you'll work directly with clients to understand their travel goals, research vacation options, coordinate reservations, and provide personalized guidance from planning through departure. This opportunity is ideal for individuals who thrive on delivering exceptional service while working independently in a flexible remote environment.
What You Will Be Doing
- Consult with clients to understand their vacation interests, travel priorities, preferred dates, and budget
- Research destinations, resorts, hotels, cruises, guided tours, transportation, and vacation packages
- Present personalized travel solutions based on each client's unique preferences
- Coordinate bookings for accommodations, transportation, excursions, and other travel services through approved supplier systems
- Prepare travel itineraries, confirmations, documentation, and departure information
- Assist clients with reservation updates, itinerary changes, and special travel requests
- Review reservations to help ensure travel details are complete and accurate
- Provide timely communication before departure by answering questions and sharing important travel updates
- Maintain accurate client records, booking information, and communication history using company platforms
- Build strong relationships with preferred travel suppliers to deliver exceptional travel experiences
- Participate in ongoing destination education, supplier training, and professional development opportunities
What We Provide
- 100% remote work opportunity
- Flexible scheduling with full-time and part-time options
- Comprehensive onboarding and training program
- Ongoing mentorship and leadership support
- Professional development and advancement opportunities
- Performance-based incentives and recognition
- Travel discounts and exclusive industry perks
- Collaborative and supportive virtual team culture
- Continuous learning through supplier and destination training
Qualifications
- Excellent verbal and written communication skills
- Strong customer service and relationship-building abilities
- Outstanding organizational skills with close attention to detail
- Ability to manage multiple client requests while meeting deadlines
- Comfortable working with web-based booking systems, online platforms, and virtual communication tools
- Professional, dependable, and service-oriented mindset
- Strong problem-solving, critical-thinking, and decision-making abilities
- Self-motivated with the ability to work independently
- Reliable internet connection and basic computer proficiency
- Must be at least 18 years of age
- Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other regions
Who Will Excel?
Successful candidates often:
- Enjoy creating personalized vacation experiences that exceed client expectations
- Build lasting relationships through outstanding communication and attentive service
- Stay organized while coordinating multiple travel plans simultaneously
- Adapt confidently to changing client needs and evolving travel arrangements
- Demonstrate initiative, accountability, and strong attention to detail
- Have an interest in travel, hospitality, tourism, customer experience, client success, travel planning, or flexible remote career opportunities