Consult with clients to research and plan personalized vacation experiences, including coordinating bookings for accommodations and transportation. Manage travel itineraries and provide ongoing support and communication to clients from planning through departure.
About the Role
Are you someone who enjoys helping others turn vacation ideas into unforgettable experiences? We are seeking motivated, organized, and customer-focused individuals to join our expanding remote team as Travel Experience Advisor.
As a Travel Experience Advisor, you'll work directly with clients to understand their travel goals, research vacation options, coordinate reservations, and provide personalized guidance from planning through departure. This opportunity is ideal for individuals who thrive on delivering exceptional service while working independently in a flexible remote environment.
What You Will Be Doing
Consult with clients to understand their vacation interests, travel priorities, preferred dates, and budget
Research destinations, resorts, hotels, cruises, guided tours, transportation, and vacation packages
Present personalized travel solutions based on each client's unique preferences
Coordinate bookings for accommodations, transportation, excursions, and other travel services through approved supplier systems
Prepare travel itineraries, confirmations, documentation, and departure information
Assist clients with reservation updates, itinerary changes, and special travel requests
Review reservations to help ensure travel details are complete and accurate
Provide timely communication before departure by answering questions and sharing important travel updates
Maintain accurate client records, booking information, and communication history using company platforms
Build strong relationships with preferred travel suppliers to deliver exceptional travel experiences
Participate in ongoing destination education, supplier training, and professional development opportunities
What We Provide
100% remote work opportunity
Flexible scheduling with full-time and part-time options
Comprehensive onboarding and training program
Ongoing mentorship and leadership support
Professional development and advancement opportunities
Performance-based incentives and recognition
Travel discounts and exclusive industry perks
Collaborative and supportive virtual team culture
Continuous learning through supplier and destination training
Qualifications
Excellent verbal and written communication skills
Strong customer service and relationship-building abilities
Outstanding organizational skills with close attention to detail
Ability to manage multiple client requests while meeting deadlines
Comfortable working with web-based booking systems, online platforms, and virtual communication tools
Professional, dependable, and service-oriented mindset
Strong problem-solving, critical-thinking, and decision-making abilities
Self-motivated with the ability to work independently
Reliable internet connection and basic computer proficiency
Must be at least 18 years of age
Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other regions
Who Will Excel?
Successful candidates often:
Enjoy creating personalized vacation experiences that exceed client expectations
Build lasting relationships through outstanding communication and attentive service
Stay organized while coordinating multiple travel plans simultaneously
Adapt confidently to changing client needs and evolving travel arrangements
Demonstrate initiative, accountability, and strong attention to detail
Have an interest in travel, hospitality, tourism, customer experience, client success, travel planning, or flexible remote career opportunities
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