Travel Assistance Consultant

About the Role

Our remote support division is continuing to grow, and we're looking for motivated, detail-conscious individuals to join the team as Travel Assistance Consultants. In this position, you'll help clients navigate the travel planning process by assisting with trip coordination, reservation support, and ongoing communication to help keep experiences running smoothly.

This role is well suited for individuals who enjoy assisting others, staying organized, and working independently in a flexible home-based environment. No previous travel industry background is necessary—comprehensive training and ongoing mentorship are included.

Responsibilities

• Work with clients to review travel interests, timelines, and vacation preferences
• Help coordinate travel components including hotels, cruises, flights, transportation, tours, and activities
• Check availability and review travel options through approved booking and supplier systems
• Keep travelers informed regarding confirmations, itinerary updates, and planning progress
• Respond to questions and support requests through phone, email, and online messaging platforms
• Assist with booking modifications, schedule adjustments, and follow-up communication
• Maintain detailed records and organized client information within internal systems
• Participate in remote onboarding sessions, training workshops, and continued development programs

What You'll Receive

• Fully remote work opportunity
• Flexible scheduling designed around independent workflow
• Step-by-step onboarding and training resources
• Ongoing mentorship and professional growth support
• Access to travel coordination systems and supplier partnerships
• Eligibility for travel-related perks, discounts, and incentive programs
• Advancement opportunities within a growing virtual team

Preferred Qualifications

• Strong customer service and communication skills
• Organized with excellent attention to detail
• Comfortable balancing multiple tasks in a remote setting
• Familiarity with email, web-based platforms, and basic computer systems
• Reliable internet connection and professional communication habits
• Self-motivated mindset with a willingness to learn

Requirements

• Must be at least 18 years of age
• Applicants must be authorized to work within the US UK, Mexico, Australia, Spain, or approved hiring regions