Test Engineer

You’ll report to: Sarah Wilkins, Head of Quality

Team: Engineering

Location: Remote – This position is open to candidates based in Bengaluru

Role Type: Full-time, Permanent

Start date: As soon as possible

Visa / Sponsorship Available: Not Available

The Test Engineer Role

We are looking for a Test Engineer to join our engineering team in Bengaluru. In this role, you will design, build, and maintain automated test suites across our platform — spanning UI, API, load, and performance testing. You will work closely with developers and product managers in Agile delivery teams to ensure quality is embedded throughout the development lifecycle, and you will play an active role in shaping testing standards and practices across Send.

About Send

We are the leading insurance platform, trusted by world-class insurers to help them navigate complex risks.

Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets.

We are the only platform purpose-built for multi-operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models.

Our Story:

We started Send because insurers had been let down for too long by rigid, legacy technology. The industry was ready to work differently – and so were we.

In 2017, our three founders set out with a clear vision: to transform commercial underwriting by combining advanced technology with deep industry expertise.

By 2019, we delivered our first commercial and specialty underwriting platform for Aviva GCS, streamlining operations, increasing efficiency, and giving teams the visibility they needed to make faster, better decisions.

Over the next six years, we rolled out multiple underwriting platform solutions across the UK and US, proving that modern underwriting technology could be powerful, flexible, and rapidly delivered.

In 2022, we won three industry awards and secured a $10m Series A to accelerate our growth. By 2024, Send was recognised as a “Leader” by IDC, Celent, and Datos – a testament to our momentum and our customers’ success.

In 2025, we doubled in size and deepened our expertise in both the London Market and North America – becoming the only underwriting platform purpose-built to support multiple operating models.

But we’re not finished. Insurers want orchestration, not siloed systems. That’s why we continue to invest in our platform and orchestration engine – helping our customers win better business, faster.

The Send Team

Over the past two years, Send has experienced significant growth, expanding our team by over 50% to more than 130 people. At the start of 2024, our team was primarily based in the UK and Poland. Since then, we’ve taken major steps toward building a global presence, with team members now located across the UK, US, India, and Ireland - all working collaboratively toward our vision of becoming the market-leading software platform for agile insurers.

Our Funding

From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We’re proud to have the support and expertise of our investors, Mercia and Breega.

We are now preparing for our Series B round and are excited about the growth acceleration this will enable.

What You’ll Be Doing as a Test Engineer

UI Test Automation

• Design, implement and maintain end-to-end automated test suites for the Send Workbench product using Playwright and TypeScript
• Collaborate with developers and product managers within Agile delivery teams to identify test scenarios and integrate automation into the CI/CD pipeline
• Implement and maintain page object models, fixtures, and reusable test utilities to ensure test suite maintainability and reliability
• Triage and investigate test failures, working closely with engineers to isolate defects and prevent regressions

API Test Automation

• Build and maintain a comprehensive suite of API tests for the Send Platform
• Validate API contract compliance, data integrity, authentication flows, and error handling across all platform services
• Ensure API tests are integrated into deployment pipelines to provide rapid feedback on service quality

Load & Performance Testing

• Design and develop load and performance test scenarios to validate platform behaviour under expected and peak load conditions
• Define and track performance baselines, and work with engineering teams to investigate and resolve performance regressions
• Contribute to the selection and standardisation of load testing tooling across the platform

AI Product Testing (Desirable)

• Design and develop automated tests for AI-powered features within the Send platform, including agentic workflows and AI-assisted underwriting capabilities
• Explore and implement approaches to testing non-deterministic AI outputs, including output validation, prompt regression testing, and behaviour boundary testing
• Partner with AI engineers and product teams to define testability requirements early in the development lifecycle

Test Automation Group

• Contribute to and help shape the Test Automation Group — a cross-functional community of practice that sets testing standards, evaluates tooling, and supports consistent quality practices across Product and Delivery functions
• Champion test automation best practices
• Mentor and support developers and QA colleagues in writing effective automated tests
• Produce and maintain documentation, guidelines, and reusable frameworks to uplift test automation capability across the organisation

The Skills and Experience Needed for the Test Engineer Role

• Proven experience in test automation, with hands-on expertise in Playwright and TypeScript
• Experience building and maintaining API test suites, with a solid understanding of REST API concepts, authentication, and contract testing
• Familiarity with CI/CD pipelines and integrating automated tests into deployment workflows
• Experience with page object models and building maintainable, scalable test frameworks
• Strong analytical and debugging skills — able to triage test failures and isolate root causes effectively
• Experience with load and performance testing tools and methodologies
• Strong communication skills and the ability to collaborate effectively within Agile delivery teams
• A passion for quality and a proactive approach to sharing knowledge and raising standards across teams
• Experience testing AI-powered features or non-deterministic systems is a nice to have

What’s on Offer - Life at Send

When hiring in India we partner with an Employer of Record, Deel, to offer contracts of employment.

Health Cover - Private medical and dental insurance from day 1, plus access to Spill that provides free confidential mental health support and therapy.

Employees’ Provident Fund (EPF) - Employer contributes 12% of your basic salary or INR 1,800 per month, whichever you prefer.

Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day.

Enhanced Parental Leave - Includes 12 weeks of fully paid leave for all new parents, along with additional support for birth-giving parents.

Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth.

Test Engineer Interview Process

Our recruitment process for the Test Engineer role consists of at least three stages: 

Stage 1 - Introductory Call with our in-house recruiter, Liam (30 minutes):
This will cover your background, motivations, and communication skills, along with an opportunity to learn more about Send and the role.

Stage 2 – Technical Interview with Tomas Severo, Test Lead and Raghu Varma Mudunuro, Test Engineer (45 minutes)

Stage 3 – Interview with Sarah Wilkins, Head of Quality and a Lead Engineer (45 minutes)

30-minute call with a Send Founder 

At Send, we’re focused on strengthening our culture — not hiring people who simply “fit” into it. We believe that a diverse, equitable, and inclusive team drives innovation, creativity, better decision-making, and stronger performance.

If you’re interested in a role at Send but don’t meet every requirement listed, we still encourage you to apply. Job descriptions are often a wish list — many strong candidates don’t tick every box, and we care more about potential and fit than a perfect match on paper.

We welcome applications from everyone, regardless of background, ethnicity, or culture. We are committed to reviewing all applications fairly and do not discriminate based on race, caste, ethnicity, colour, religion or belief, national origin, sexual orientation, age, marital status, family status, pregnancy or maternity, disability (visible or invisible), transgender status, gender identity or expression, or any other legally protected status.

We know that inclusive hiring is an ongoing journey, and we’re always looking to improve. If you have feedback on our hiring or interview process, we’d love to hear it.

If you have specific needs or reasonable accommodations that would support you during the application process, you can share them in the space provided in your application — we want to ensure your experience is as smooth and comfortable as possible.

Need support with your application or have a question about the role? Email us at liam.longstaff-pagoni@send.technology.