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Shraddha Institute

Telecalling Executive – Lead Conversion

Posted 4 months ago
0-2 years experience
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AI Summary

Convert warm inbound leads from digital campaigns into confirmed registrations through fast, scripted follow-up calls. Manage lead status reporting and coordinate with city coordinators for registration entry.

Role Summary: Convert warm inbound leads from digital ad campaigns into confirmed registrations through fast, scripted follow-up calls.

Responsibilities:

  • Call every inbound lead within 2 hours of submission (primary KPI)
  • Follow a trained conversion script — confirm details, explain the offering, handle objections
  • Hand converted leads to the relevant city coordinator for registration entry
  • Submit daily lead status reports (received, called, converted, pending, lost)
  • Manage WhatsApp follow-up for non-responsive leads within 24 hours


Requirements

Requirements:

  • Prior inside sales / tele calling experience, ideally with inbound/warm leads (not cold outbound)
  • Strong verbal communication and objection-handling skills
  • Self-disciplined if working remotely — fast response time is non-negotiable


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