Technology Trainer

Remarque Systems is a clinical technology company that is passionate about improving drug development using cutting edge software. Remarque is designed to simplify study management and propel innovation by consolidating data and support strategic decision making. 

What you'll be doing: 

·       Develop and maintain training and knowledge resources in parallel with each release of software for Remarque software platforms, ensuring users have timely access to accurate and current system information.

·       Deploy a variety of training methods, including the development of knowledge base articles, and training presentations, etc.

·       Create and maintain curriculum design, training manuals, classroom exercises, competency assessment and testing, and potentially on-line computer-based learning modules in support of the individual employee roles and job functions that need to use Remarque Systems platforms.

·       Monitor and evaluate knowledge base effectiveness, success and ROI periodically and report on them as deemed appropriate

·       Deliver customized, effective training programs for customers

·       Maintain team templates in correlation with the Technology Training team and wider Customer Engagement Team to facilitate customer training and to meet implementation deadlines

What we are Looking for:  

·       Bachelor’s degree in clinical, science or health related field from an accredited institution or a licensed healthcare professional

·       5+ years of related experience (health sciences, allied health, IT)

·       Experience developing and delivering training and knowledge resources in a variety of formats, including knowledge base articles, video, and self-paced learning, etc. preferred

·       Possesses and exudes unique enthusiasm and energy; willing to learn and adapt quickly, maintaining a positive, results-oriented work environment

·       Demonstrated technical aptitude and the ability to learn new technology quickly, proficiency with general computer hardware and software

·       A disciplined self-starter an excellent team player, collaborative and able to encourage effectiveness and efficiency

·       Ability to multitask and work effectively in a fast-paced environment with changing priorities

·       Strong verbal and written communication skills in English

·       Excellent organizational and time-management skills, able to prioritize work to meet deadlines