Technical Writer

At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.

Purpose of the Job 
To develop vibrant content for internal/customer communication channels. Candidates 
with corporate technical writing experience preferred. Experience in Online Help 
development and dealer manuals is desirable. Applicant who has multilingual experience 
in addition will have an edge. 
Responsibilities 
• Develop and maintain wide variety of topics for multiple platforms such as online help of 
software products and manuals 
• Writing clear marketing copy to promote our products/services, attract customers and 
boost brand awareness 
• Ensure all-around consistency in Style check, clarity, and conciseness in writing 
• Quality assurance of all content moved for next level of review 
• Strongly adhere to processes and guidelines 
• Strong research skills including gathering and analyzing data from SME’s to develop 
respective documentation 
• Must have the ability to understand the products by hands-on experience 
• Manage multiple assignments simultaneously while working independently and with 
other writers 
Qualifications 
Any Computer Degree with 3-5 years of proven work experience in technical writing 
Desired Tool Knowledge 
Expertise in Adobe RoboHelp & MadCap Flare 
Skill Set 
• Proficiency with Office suite such as MS Word, MS Excel, MS Visio, etc. Basic knowledge 
in SnagIT, CSS and HTML 
• Flexible writing style and ability to turn engineering speak into easily understandable 
concepts. Must have excellent verbal & written communication skills 
• Familiar with the process of Documentation Development Cycle, Attention to detail, 
critical and analytical thinking and highly motivated individual with ability to grasp complex 
engineering concepts 
• Ability to maintain confidentiality and work in a fast-paced environment to meet 
aggressive deadlines 
• Should have the portfolio of published articles. Successful track record of working 
independently both in an office and telecommuting setting