Technical Writer

This is a remote position.

This candidate will perform substantive technical-writing, documentation, editing, content-development, and knowledge-management work supporting Health IT implementation, sustainment, governance, operations, training, and user understanding. The Technical Writer develops and maintains clear, accurate, standardized, audience-appropriate technical and operational content.

Duties and Responsibilities

• Develop, write, edit, format, and maintain technical, operational, program, training,
  governance, and user documentation.
• Develop standard operating procedures, work instructions, user guides, reference
  materials, technical reports, process documentation, manuals, knowledge articles, and
  similar work products.
• Translate complex technical, clinical, operational, and program information into clear
  content appropriate for intended audiences.
• Review source information, interview subject-matter experts, gather requirements, and
  independently develop documentation from available technical and operational
  information.
• Standardize document structure, terminology, formatting, and content to improve
  consistency, readability, usability, and maintainability.
• Review and edit Contractor-prepared documentation for clarity, accuracy,
  completeness, grammar, organization, consistency, and compliance with applicable
  templates, governance, security, accessibility (Section 508), and records-management
  requirements.
• Develop diagrams, process flows, tables, graphics, or other explanatory content as
  appropriate.
• Maintain version control for Contractor-prepared documentation, use Government-
  approved document repositories, and support document-review and approval
  workflows in accordance with applicable records-management and security
  requirements.
• Maintain documentation inventories, revision histories, and content-status information.
  
• Support implementation, training, change-management, transition, knowledge-transfer,
  and sustainment activities through development and maintenance of required
  documentation.
• Coordinate documentation activities with applicable technical, clinical, program,
  training, cybersecurity, data, and operational stakeholders.
  

Requirements

• Demonstrated experience developing technical, operational, procedural, or user documentation for complex IT or Health IT environments.
  
• Excellent writing, editing, grammar, organization, and information-structuring skills.
  
• Ability to translate technical subject matter into clear material for technical and nontechnical audiences.
  
• Proficiency with common document-development, collaboration, publishing, and content-management tools.
  
• Ability to manage multiple documentation products and revisions simultaneously.
  
• Experience with healthcare, Health IT, Federal IT, or similarly complex regulated environments is preferred.
  
• U.S Citizenship Required
  
• DHS Public Trust Required