Job Title:

Technical Solutions Architect (Ruby) – SaaS Integrations

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

We are hiring a Technical Solutions Architect (Ruby) to work with a global enterprise SaaS platform, designing scalable, API-driven integration solutions for large enterprise customers.

Responsibilities:

• Design, develop, test, and deploy custom software solutions using Ruby

• Build middleware applications integrating Smartsheet APIs with third-party enterprise systems

• Lead technical discovery and design sessions with customers

• Define scalable, performance-driven solution architectures

• Validate solution designs against platform best practices

• Review and provide feedback on architectural designs from other team members

• Translate business requirements into technical specifications

• Support pre-sales efforts including feasibility analysis and technical scoping

• Maintain high quality standards through documentation, testing, and peer reviews

• Serve as a subject matter expert on SaaS APIs and extensibility

Qualifications:

• 5+ years of software development experience

• Strong experience with Ruby (Ruby on Rails preferred)

• Experience designing and building RESTful APIs

• Experience integrating SaaS applications in enterprise environments

• Solid understanding of systems architecture and scalable design principles

• Experience working directly with clients or stakeholders

• Strong communication skills with ability to explain technical concepts to non-technical audiences

• Experience leading technical projects from concept through delivery

Location:

MEX Work-at-Home

Language Requirements:

Time Type:

Full time

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