Technical Operations Engineer - Job ID 26DEV401- Remote (US Based)

Job type: Full-time employee

Location(s): Remote (CT, MA, NH, NJ, NY, Eastern PA or VT, USA).

Responsibilities (What you’ll do)

• Own infrastructure across all of our environments from production to dev
• Build a cloud-agnostic Infrastructure-As-Code approach structure as we expand
• Facilitate and carry out deployments across all of our environments
• Contribute to the infrastructure architecture and best practices for the applications we deploy
• Write software tools and systems to automate, explore and report on our infrastructure
• Automate collection and analysis of metrics from distributed systems to assist in performance tuning and fault finding
• Design and implement foundational infrastructure components used by every engineering team (e.g. dynamic configuration, secrets storage, container orchestration, etc)
• Provision accounts and equipment
• Compose and maintain detailed technical specifications and diagrams
• Perform root-cause analyses of under-performing infrastructure
• Dive into code and logs with engineers as technical challenges arise
• Develop proofs of concepts as needed
• Keep current with engineering best practices, design principles, technology, security, and compliance in order to apply that knowledge to all of the responsibilities above

Requirements (What we’re looking for)

• Bachelor of Science degree in Information Systems, Computer Science, Computer Engineering, Software Engineering, or similar engineering major.
• 2+ years of experience as a Technical Operations Engineer or in a similar technical operations role (e.g. DevOps, NetOps, SecOps, SysAdmin, SRE, or Infrastructure Engineer)
• High proficiency engineering with Infrastructure-as-Code principles
• Experience engineering infrastructure for a SaaS product/platform
• Experience engineering cloud-based infrastructure
• Experience engineering infrastructure using message/event queues
• Experience engineering infrastructure using containers
• Experience engineering with Terraform and Ansible
• Experience with multiple frameworks, databases, services, and tools
• Excellent written and verbal communication skills
• Experience working as a member of a highly-collaborative engineering team
• Experience communicating directly with clients
• Valid US work authorization
• Located in or willing to relocate to one of the following states: New Hampshire, Vermont, Massachusetts, Connecticut, New York, New Jersey, [Eastern] Pennsylvania

Bonus Points

• Strong foundation in Information Security
• HealthTech experience
• Master of Science degree in Information Systems, Computer Science, Software Engineering, or similar engineering major
• Experience engineering infrastructure in AWS and/or Azure
• Experience with agile/scrum or kanban process methodology
• Working proficiency of Spanish or Ukrainian language skills