Technical Implementation Specialist (Ukraine Private Entrepreneur ONLY)

Technical Implementation Specialist (UA)

Company Overview: brightfin provides clients with a suite of IT financial management and managed software subscriptions to enable your organization to rationalize, comprehend, normalize, optimize, and allocate spend to clearly show IT’s value in delivering revenue, services, and organizational enablement for the enterprise. Our goal is to shape a world where every technology decision is grounded in financial truth, operational clarity, and intelligent automation — enabling organizations to reduce total spend and reinvest in critical innovation.

Job Summary: The implementation role is critical to successfully onboarding a new client and vital to client adoption of the brightfin process. The implementation specialist will be expected to coordinate and prioritize project tasks, maintain project plans, and communicate statuses to clients throughout the lifecycle of each customer’s on-boarding case. This role requires the candidate to be confident in their communication skill sets and be able to rapidly learn how to use the web portal and then present the product to clients. Analyzing details, an autonomous work ethic, and self-direction are all measures of successful proficiency in this role.

Essential Functions / Duties / Responsibilities:
• Provide support in program configuration and technical requirement documentation.
• Participate in discovery calls to collect and analyze detailed technical requirements alongside the Technical Implementation Manager.
• Analyze requirements to ensure they logically align with customers’ requests.
• Perform configurations of the brightfin applications.
• Develop Test Plans, Test Scripts and execute tests prior to client UAT (User Acceptance Testing).
• Align with Professional Service and Product teams on program solution requirements.
• Conduct internal solution acceptance tests.
• Collaborate with Technical Implementation Leads to identify, create, and facilitate process design changes through business and systems process analysis.
• Work closely with developers to implement requirements, verify them during the QA (Quality Assurance) phase, and deliver to the client.

Minimum Qualifications:
• Bachelor's Degree in an appropriate field of study (Technical) or equivalent work experience.
• Mixed experience as a QA/TBA (Quality Assurance/Technical Business Analyst) is mandatory.
• Knowledge and experience with Software Development Life Cycle (SDLC) models and Agile methodologies highly valued.
• Experience with ServiceNow is a plus.

Required Knowledge/Skills/Abilities: 
• Strong analytical and problem-solving skills.
• Proficient in Excel, capable of manipulating data effectively.
• Team player, motivated to develop and solve complex tasks.
• Positive attitude and professional demeanor in all interactions.
• Committed to continuous learning and professional development.
• Effective written and verbal communication skills.
• Ability to quickly adapt to change in a fast-paced work environment.

IMPORTANT DETAILS

• Fully remote position
• Working hours: Monday–Friday, 11:00 AM–20:00 PM Kyiv Time

WHAT WE OFFER

• Medical insurance — after successful completion of the probationary period
• Equipment — we set up everything you need to work comfortably from home
• Full FOP administration — we handle all administrative matters related to your business entity
• Unlimited paid time off — coordinated with your team; we trust you to manage your time responsibly
• Annual salary review — based on performance review outcomes
• Parental leave — we support you through every stage of life
• Comfortable remote setup — we care about your day-to-day work experience

• Employment Type: Full-Time

Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. 

Location: Remote (Ukraine Private Entrepreneur)

The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. brightfin is an equal opportunity employer. The company will consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran or military status, age, genetic information or other characteristics protected by federal, state, or local applicable law. Candidates are subject to a background check. All employees must adhere to brightfin’s Information Security and Privacy policies and procedures