Technical Consultant

About RetSci

We are passionate about making science easy and accessible to retailers, helping them get more value from people, data, and systems.

We bring together expertise in retail, science, and scalable technologies to automate and enhance the quality of decision-making through software and consulting services. Our retail knowledge and experience help us apply a wide range of statistical and quantitative analyses in practical and valuable ways. And our technical skills ensure we can navigate the largest and most complex data environments with the most relevant and up-to-date tools.

At RetSci, we look for new and creative ways to help our customers optimize their inventory and sales processes or refine their order fulfillment strategies.

Our team implements solutions to help retailers with the following processes:

• Assortment Planning
• Merchandise Financial Planning
• Location Planning
• Item Planning
• Forecasting
• Replenishment
• Allocation
• Asset Protection
  
  

About this role

RetSci is seeking a motivated and passionate Solution Consultant to join our fast-growing Consulting team. 

This team member will become an expert in our vendor partners' software product offerings and assist with configuring and delivering their solutions to our customers. Day-to-day work will involve participating in design sessions, gathering and documenting technical and/or configuration requirements, configuring the solution based on the client's requirements, testing the solution, and supporting our customers as they adopt the solution.

What you will do

• Participate in client design workshops and document technical requirements and solution design requirements
• Communicate with our client IT teams various needs as it relates to data and interfaces
• Understand retail data and concepts
• Become an expert in the solution(s) you implement
• Prototype the solution and present to the client to help them understand how they will use the tool
• Look for creative solutions to solve complex problems to optimize the performance of the tool

What you bring to the table

• Strong attention to detail, focus, and problem-solving skills
• Familiarity with excel or excel type solutions
• Excellent written and verbal communication skills
• A drive to learn and master new technologies and techniques
• An ability to create and maintain strong cross-functional internal relationships and client relationships through use of strong communication skills, having empathy, and being approachable
• A collaborative attitude and working style, willingness to share and use the best ideas

• The ability to be creative while also working towards goals and timelines

• The ability to lead projects and work with minimal supervision 
• Bachelor's degree with excellent academics in business or technology disciplines (e.g., Industrial Engineering, Business Management, Business Analytics, Computer Science)
• 1 or 2 years of experience in consulting or previous experience in process design and requirements gathering for software delivery 

Even better if you have

• Experience in retail 
• PL/SQL experience
• Experience leading projects and managing timelines/resources/financials