System Maintenance Technician II

 Posted 2 hours ago
     
2-5 years experience
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AI Summary

The technician will analyze business requirements, collect and interpret VA data, and provide training and documentation for end users. They will also support project managers by tracking deadlines, deliverables, and dependencies.
Overview

TISTA Science and Technology is seeking a System Maintenance Technician II to join our growing team.

 

At TISTA, you’ll do meaningful, missiondriven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We’re proud to serve and hire Veterans, and we put people first in everything we do.

 

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Professional development reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!


Responsibilities

  • Analyze business needs and requirements to recommend/solve business issues.
  • Articulate complex processes and requirements, both written and verbally, to diverse audiences.
  • Collecting, interpreting, and presenting VA data to support decision-making.
  • Supporting VA project managers by tracking deadlines, deliverables, and dependencies.
  • Providing training and documentation for end users (Veterans, clinicians, VA staff)

Qualifications

  • Clear verbal and written communication skills.
  • Customer service mindset with patience and empathy.
  • Strong problem solving skills.

Education:

  • Associates of Arts in Computer Science, Eletronics Engineering, or equivalent or a Two Year Technical School degree PLUS 3 Years of experience
  • Four (4) years of additional relevant experience may be substituted for education

 

Clearance: 

  • The ability to pass a Tier 2/Moderate Background Investigation 

 

Location:

  • Remote, USA
  • Monday - Friday (8:00 AM - 4:30 PM CST)

 

Pay Range:

  • The pay for this position ranges from $45,730 to $53,500
  • The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location
  • Also, certain positions are eligible for additional forms of compensation, such as bonuses
  • TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/

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