Survey Programmer - Decipher

ABOUT US

Pureprofile’s vision is to deliver more value from the world’s information. We are a global data and insights organisation providing industry-leading online research solutions to agencies, marketers, researchers and brands & businesses.

The Company, founded in 2000 and based in Surry Hills, Australia, now operates in North America, Europe and APAC and has delivered solutions for over 850 clients. 

ABOUT THIS ROLE

Responsible for maintaining high standards of survey programming and data delivery, the Survey Programmer (SP) will be a strong all-rounder in survey programming and data processing. The role requires solid experience in Decipher scripting and the ability to independently handle complex projects and higher volumes of work. The SP will work closely with internal teams and clients to ensure timely, high-quality, and error-free delivery while following client standards, best practices, and internal processes. The role also requires strong attention to detail, effective communication, problem-solving skills, and the ability to manage multiple tasks in a fast-paced environment.

DUTIES & RESPONSIBILITIES

• Lead survey programming for assigned clients and manage projects independently to ensure timely and quality delivery.
• Script surveys in Decipher, review questionnaires, implement quotas and troubleshoot survey-related issues.
• Provide realistic timelines for project delivery and keep stakeholders informed about project progress.
• Follow client standards and internal best practices while ensuring high-quality and error-free survey delivery.
• Handle data queries, support the DP team with required data formats, manage client samples for emailing, and share report links whenever required.
• Work closely with clients and internal teams to ensure smooth project execution and keep stakeholders updated on project progress, timelines, and blockers.
• Communicate clearly and professionally through client calls, emails, Slack, and other communication channels with prompt responses.
• Prioritize tasks effectively, maintain project documentation, and support process improvements, automation, and reusable scripting initiatives.
• Support team members whenever required, share knowledge, and participate in training sessions and fresher onboarding activities. 

LOCATION: Philippines

ABOUT YOU:

• Minimum 2.5 years’ of strong experience in in survey programming using Decipher.
• Good understanding of survey logic, quota setup, questionnaire review, and troubleshooting.
• Ability to multitasking in a fast-paced environment.
• Strong communication, coordination, and stakeholder management skills.
• Proactive, detail-oriented, and focused on quality delivery.
• Moderate knowledge of HTML, CSS, JavaScript, and jQuery.
• Ability to learn, adapt, and contribute to process improvements and automation initiatives.

WORK TIMING: Australian Business Hours

WHY JOIN US

Be part of a growing, global organisation with a dynamic and admirable culture where you will have the ability to thrive, grow and be creative.

We are an equal opportunity employer and welcome all races, religions, and genders. We have zero-tolerance for workplace bullying, discrimination, and harassment.

If this sounds like you, then we would love to hear from you!