Coordinated Family Support (CFS) – Support Coordinator

• Particapate in intake assessments and assist in identifying client and family needs.
• Follow individualized monthly plans with measurable goals and outcomes.
• Maintain client encounters per week, as assigned.
• Coordinate and monitor services and supports to ensure follow-through and continuity of care.
• Assist families with accessing generic and community resources including:
  • IHSS
  • SSI/SSA benefits
  • Medi-Cal
  • CalFresh
  • Behavioral health services
  • Dental and medical services
  • Transportation resources
  • Vocational and educational supports
• Support families with referrals to legal and financial planning resources, including conservatorship education, Special Needs Trusts, and CalABLE accounts when appropriate.
• Provide advocacy and support during appointments, meetings, and service coordination processes.
• Maintain professional communication with Regional Center staff, families, and community partners.
• Complete service notes and documentation after  of each encounter.
• Ensure documentation reflects measurable progress, outcomes, barriers, and next steps.
• Participate in weekly staff meetings, trainings, supervision, and quality assurance activities.
• Maintain confidentiality and comply with HIPAA, Title 22, DDS, and Regional Center requirements.
• Report concerns, incidents, or barriers to supervisors in a timely manner.

• Bachelor’s degree preferred in social work, psychology, human services, nursing, or related field; relevant experience may be considered in lieu of education.
• Experience working with individuals with developmental disabilities and/or families preferred.
• Knowledge of Regional Center services, IHSS, SSI, Medi-Cal, and community resources preferred.
• Strong organizational, communication, and documentation skills.
• Ability to work independently while maintaining consistent communication with supervisors and team members.
• Ability to manage multiple cases and meet deadlines.
• Compassionate, professional, and family-centered approach.

• Valid driver’s license and reliable transportation.
• Ability to travel within assigned service areas.
• Basic computer and documentation skills.
• Ability to use electronic systems including email, Zoom, and documentation platforms.
• Must pass background clearance requirements as applicable.

• Documentation must be completed after each encounter .
• Staff are expected to maintain professionalism with families, Regional Center staff, and interdisciplinary teams.
• Weekly supervision and staff meetings are required.
• Productivity and service delivery must align with authorized service hours and program expectations.