Student Services Representative
Posted 5 hours ago
Worldwide
⭐
0-2 years experience
Please mention DailyRemote when applying
AI Summary
Acts as the primary contact for families to provide information on enrollment, programs, and student services. Responsibilities include managing inquiries via phone and email, scheduling meetings, and maintaining accurate student records.
This is a remote position.
The Student Services Representative serves as a primary point of contact for families, providing information about enrollment, programs, policies, and student services while ensuring a positive customer experience.
Responsibilities
- Respond to phone calls, emails, and online inquiries.
- Assist families with enrollment questions.
- Provide information about programs and services.
- Schedule appointments and virtual meetings.
- Document customer interactions accurately.
- Resolve routine customer concerns.
- Maintain student and family records.
- Coordinate with admissions and administrative staff.
- Follow up on outstanding requests.
- Support general administrative operations.
Requirements
- High school diploma or equivalent.
- Customer service or administrative experience preferred.
- Excellent communication and interpersonal skills.
- Strong organizational abilities.
- Comfortable using multiple computer applications.
- Ability to multitask in a remote environment.
- Professional and customer-focused attitude.
Benefits
- Competitive salary
- Medical, dental, and vision insurance
- Paid time off
- Paid holidays
- 401(k)
- Employee assistance program
- Professional development
- Remote work flexibility
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