State Manager - General Motors Insurance

Why General Motors Insurance? 

At General Motors Insurance, we are building an Insurtech business that will reinvent auto insurance. We are fully owned and backed by auto industry leaders General Motors and GM Financial. 

This is a truly unique opportunity to join at the foundational stage of a start-up leading the transformation of the auto insurance experience. 

GM has the largest connected vehicle fleet worldwide. In the US alone, there are currently 9M+ connected GM vehicles on the road and that number is projected to triple in the next 10 years. More than that, the OnStar system currently has access to over 900 data points from the vehicle. This surge in information about vehicles and how they are driven will revolutionize auto insurance. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion. We are serious about the safety and financial security of our customers. 

Position open until filled.

The State Manager role is responsible for tailoring our auto insurance product for select new states as well as managing several in-market states to ensure our product is compliant and expected to achieve profit and growth targets. The State Manager develops a thorough understanding of the state regulatory environment and competitive marketplace to shape coverage design, policy forms, underwriting eligibility, pricing, quote flow and other operational decisions. This person also monitors key performance metrics to identify and execute needed changes to the product. This role will partner closely with key business and operations teams across the organization – including Customer Engagement, Product Enablement, Technology, Legal, and Claims.  

For this role we value experience with complex auto insurance states, a passion for telematics, quantitative acumen (including pricing), a demonstrated track record of solving problems independently and driving change, operating within a fast-paced, collaborative environment.  

About the role

• Develop the strategy and execution of state product launches (forms, underwriting, rates/rules) and associated regulatory filings
• Research state legislative and regulatory requirements and advise actions needed to be compliant
• Perform analysis of competitor offerings and pricing
• Work collaboratively with cross-functional teams to execute operational changes
• Communicate business requirements to Technology partners
• Analyze the drivers of P&L (e.g. conversion, average premium, mix of business, retention, loss ratio, loss trend) and develop strategies that improve outcomes
• Develop hypotheses and seek out new ideas and approaches to business issues