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Job Description

Sr Integrations Engineer – Remote in Mexico

We're Concentrix, the global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

We are looking for a specialist who lives at the intersection of Microservices, Event-Driven Architecture (EDA), and Cloud Infrastructure, with the expertise to turn complex data flows into seamless, resilient business processes.

Responsibilities

1. Distributed Systems & Microservices Architecture

• Design & Development: Build high-performance, containerized microservices and gRPC/RESTful APIs using Golang.
• Orchestration: Architect complex, long-running business processes and distributed transactions using Temporal (Activities, Signals, Child Workflows).
• Resilience Engineering: Implement advanced stability patterns including Circuit Breakers, Bulkheads, Idempotency, and Dead Letter Queues (DLQs) to ensure "always-on" reliability.

2. Event-Driven Strategy

• Pattern Implementation: Drive the adoption of Event Sourcing, CQRS, and Saga orchestration.
• Stream Processing: Build and optimize high-throughput producers/consumers and complex event processing (CEP) logic for real-time correlation and aggregation.
• Schema Governance: Define and maintain evolutionary event schemas using Protocol Buffers and JSON Schema.

3. Cloud, DevOps & Observability

• Infrastructure as Code: Provision and manage Azure-native resources using Terraform.
• Orchestration & Mesh: Optimize Azure Kubernetes Service (AKS) environments and manage traffic/security via Service Mesh (Istio/Linkerd).
• Deep Observability: Instrument systems with OpenTelemetry, Prometheus, and Grafana to ensure full-stack visibility and proactive alerting.

Candidate Profile

• Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, or a related technical field.
• 5 years of experience in a similar Senior Integrations or Distributed Systems Engineering role.
• Fluent in English.

Technical Core

• Language Mastery: Expert-level proficiency in Golang; secondary experience in Python, Java, or C# is highly valued.
• Messaging Ecosystems: Deep hands-on experience with Apache Kafka (partitioning, consumer groups) and message brokers like RabbitMQ or Azure Service Bus.
• Data Expertise: Strong background in both SQL and NoSQL design, ETL/ELT pipelines, and stream processing (Flink, Spark, or Kafka Streams).
• Security First: Expert knowledge of OAuth2, JWT, mTLS, and secrets management in a distributed environment.

Professional Experience

• Proven Track Record: Extensive experience in senior-level roles focusing on large-scale integration and distributed systems.
• Architectural Fluency: Ability to articulate the "why" behind patterns like GraphQL Federation, Event Mesh, or CQRS.
• Collaborative Leader: Comfortable working in an Agile environment, partnering with Product and Data Engineering to translate business requirements into technical specs.

Technical Stack Summary

• Languages: Golang (Primary), Python/Java/C#
• Orchestration: Temporal, AKS, Istio
• Messaging: Kafka, RabbitMQ, NATS
• Cloud/IaC: Azure, Terraform, GitHub Actions
• Data/Observability: Databricks, OpenTelemetry, Prometheus, Grafana

Join us and be part of this journey towards greater opportunities and brighter futures.

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