Sr Applications & Field Service Engineer
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AI Summary
Provide technical expertise, installation, and troubleshooting for advanced metrology systems at customer sites. Deliver training and partner with engineering to optimize inspection solutions based on customer feedback.
Benefits:
- 401(k) matching
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Senior Applications & Field Service Engineer (Remote – Preferred: Eastern TN, NC, SC or GA)
Vicivision America is seeking a Senior Applications & Field Service Engineer to serve as the technical expert for our advanced metrology solutions. This is an ideal opportunity for an experienced manufacturing professional who enjoys solving complex engineering challenges, working directly with leading manufacturers, and helping customers implement world-class inspection technologies.
This is a remote position with a preferred home base in Eastern Tennessee, North Carolina, South Carolina, or Georgia. The role requires 50–75% travel primarily within the Eastern United States, with occasional international travel. Team members also travel to our Scottsdale, Arizona headquarters approximately twice per year.
Reports to: General Manager
What You'll Do
- Provide technical expertise and application support for advanced metrology systems.
- Install, calibrate, commission, and troubleshoot hardware and software at customer facilities.
- Evaluate manufacturing processes and recommend optimized inspection solutions.
- Deliver customer training on equipment, software, and best practices.
- Support technical sales activities, demonstrations, and trade shows.
- Partner with Engineering to improve products based on customer feedback.
- Build trusted relationships with manufacturing, quality, and engineering teams.
What We're Looking For
- U.S. Citizen and current U.S. resident with a current U.S. passport.
- Associate degree in Engineering Technology, Mechanical Engineering, Manufacturing Engineering, or a related technical field (Bachelor’s degree preferred).
- 7+ years of experience in manufacturing, quality, metrology, or applications engineering.
- Strong knowledge of:
- GD&T (ASME Y14.5)
- Precision metrology and inspection systems
- Manufacturing processes and quality systems
- CAD drawings and engineering documentation
- Troubleshooting electro-mechanical equipment and software
- Excellent communication and customer-facing skills.
- Ability to travel 50–75%, primarily throughout the Eastern U.S.
- Valid driver’s license and ability to pass a background check and drug screening.
Preferred Experience
Experience with one or more of the following is highly desirable:
- PC-DMIS, Calypso, MODUS, PolyWorks, MetLogix or similar metrology software
- Equipment service in CMMs and CNC machining environments
- Optical metrology, laser scanning, or vision inspection systems
- Industrial automation, robotics, or PLCs
- Six Sigma or Quality Engineering
- Capital equipment installation and support
- Previous Applications Engineer, Field Service Engineer, Manufacturing Engineer, Quality Engineer, or Metrology Engineer experience
What We Offer
- Competitive compensation
- Profit Sharing
- 401(k) with up to 6% company match
- Medical, dental, and health insurance
- Paid Time Off
- Professional development and technical training
- Company laptop and mobile phone
- Career growth opportunities
- The opportunity to work with cutting-edge metrology technology and leading manufacturers across multiple industries
If you're passionate about manufacturing, solving technical challenges, and helping customers succeed with advanced inspection technologies, we’d love to hear from you.
Preferred candidate location: Eastern Tennessee, North Carolina, South Carolina, or Georgia.
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